Basic HTML Version
42
Annual Report 2013 www.recope.com
Development of managerial skills
During the year 2013, a series of seminars were
imparted, with the participation of all the company departments,
as well as professionals that coordinate the units or heads of
operational units with staff, including topics such as leadership
in the hierarchy lines, aware that RECOPE has its strength in its
employees and how they execute their tasks, which is essential to
achieving corporate goals.
Work relationships
Organizational dynamics in various work centers have been
analyzed, with priority occupational groups.
Qualitative diagnostics have been executed in the terminal
at Juan Santamaría International Airport, the Quality Control
Department in El Alto terminal, the Furnaces and Boilers Shop
at the Refinery and the Barranca terminal.
The “Integral Attention Model for RECOPE Employees”
strengthens the work environment. This model includes social
and occupational advisory, workshops, speeches, seminars,
training, support processes, etc., to promote ethics, guide
conflict resolution processes, retrain head of department
and workers in the execution of their duties, provide advice
regarding the disciplinary policies and compliance with
internal and external regulations in work related matters.
The conferences scheduled in the dissemination, awareness
and motivation program for the Social and Occupational
Advisory Project were executed in all the company terminals,
during the first quarter of the year 2014.
More work units have received the seminars, for example,
Furnaces and Boilers Department at the Refinery, Quality
Control, Distribution, Good and Services Departments,
Security and Surveillance, among others, to improve dialogue
and promote assertive communication in interpersonal
and group relationships, to start a change in organizational
culture.